BOOKING APPOINTMENTS

Appointments can now be booked online using the PatientAccess app.

How to book an appointment

Click on the tabs to view the different ways of booking appointment or accessing the clinical team.

To request a translator you must book your appointment by phone.

CONTACT US ON LINE 

If your query is not urgent consider
submitting an on line query 
you can contact us about a Medical issues including:

- advice and guidance on medical conditions and self care
- for non urgent medical advice
- submit an medical admin query

This will messages are read by a member of the team
within 2 working days

WHEN TO USE THE ON LINE FORM

This short online form is the quickest and simplest way for the majority of our patients to access or clinical team for assistance.
Our practice phone lines remain open for anyone with accessibility needs who might find difficulty completing this form.

Please note the Contact us on line form is automatically uploaded to your medical records

Find out more

PATIENTACCESS

PatientAccess is an online platform that allows you to book appointments. The PatientAccess app/website is accessible via mobile phone, tablet or computer.  
Click here for more information about PatientAccess and how to register.

MyGP APP

MyGP is a mobile app that allows you to book appointments. Simply download the app and get started, there is no need to register.

INFO

Due to the Covid-19 pandemic, the surgery has had to adapt and work in different ways. 

In line with National guidance, we are operating a remote triage service. This means that all requests for appointments receive a telephone call. This helps us to manage requests while maintaining a safe environment for patients to be seen.

After triage, some patients may be offered a video consultation or face to face assessment.

If you need to request a translator please inform the receptionist.

TELEPHONE NUMBERS & LINE OPENING HOURS

There are a limited number of routine appointments bookable up to two weeks in advance.

The majority of our routine appointments are made available on the day:
- Morning appointments are open for booking from 8.30am 
- Afternoon appointments are open for booking from 3.30pm

The surgery also offers pre-booked consultations on Saturday mornings. 

Click here for contact details



HOW TO REQUEST A HOME VISIT?

Whilst we encourage our patients to come to the surgery where we have the proper equipment and facilities available, we do appreciate this is not always possible.

In this respect, if you do need a home visit, please try to call reception before 10:00. Visits are normally carried out after morning surgery between 13:00 and 15:30. 

WHO CAN REQUEST A HOME VISIT?

You may only request a home visit if you are housebound or too ill to attend.

We triage all requests. Your GP will then decide how urgently a visit is needed or if you need to be sent to hospital. The GP will only visit you at home, if they think your medical condition requires it.

Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

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